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Accessibility help
Listen using Browsealoud
You can use Browsealoud to listen to this site. You can learn more about Browsealoud from the browsealoud website.
Download Browsealoud for PC or MAC
View the Browsealoud video tour
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Change the size of the text
You can change the size of the text on this site using the links at the top of each page. You can also access this feature from the Display Options page.
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Change the colour of the site
You can change the colour of this site to one of three colour schemes using the coloured links at the top of each page. You can also access this feature from the Display Options page.
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View Help Scheme information in British Sign Language with subtitles
There is a dedicated page for British Sign Language where viewers can watch general Help Scheme information as well as a BSL translation of our Code of Service Standards. You can view this page by following this link.
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View Help Scheme information in easy read
You can also find out information about the Switchover Help Scheme in easy read format by following this link.
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Different languages
You can download Help Scheme information in other languages by using this link.